12340 Bass Lake Road | Chardon, Ohio 44024
440.285.4040

Now Offering Behavioral Health Services


July 22, 2019
Heather Hill Care Communities is proud to now offer a 24-bed Secure Adult Male Behavioral Health Unit. The renovated space complements Heather Hill's existing units, which include ventilator care, on-site dialysis care, and our Dolan Memory Care Program.

The unit is overseen by administrator Brandi Franklin, LNHA, who has successfully worked with patients with mental health diagnoses at other Foundations Health Solutions properties. Brandi's approach focuses on the environment, staff training, and endeavoring to admit patients who are a good fit for the unit's existing population.

"We want to make sure that every patient who admits will benefit from the unit's services, and that means assessing the patients to make sure they're a good fit," said Brandi, who oversaw a 57-bed secure facility that earned a 5-star rating from the Centers for Medicare and Medicaid (CMS) and multiple deficiency-free surveys from the Ohio Department of Health.

That history of excellence is now transferred to Heather Hill's secure behavioral health unit, where the behavioral health programming focuses on medication management; practicing activities aimed at returning to daily life; and, regular group and individual counseling.

"Heather Hill has a track record of providing quality care, and we know this unit will continue on that track," said Marlayna Olenick, Heather Hill's Director of Nursing Services. "We have prepared to care for these patients by observing similar, successful units throughout the state, and by training our caregivers regularly."

The staff at Heather Hill participated in Physical and Psychological Management Training, which focuses on various aspects of the crisis intervention process. After having undergone training, the staff has a familiarity with many different response options and has skills for analyzing each individual. Management of fear response in a crisis, problem-solving & critical thinking skills, and avoiding the use of physical restraint techniques were all reviewed in training.

"My staff and I enjoy caring for these patients," Olenick said. "It means a lot to know that we can serve another sector of our community with the quality care we have always given."

Unit Amenities

The Secure Adult Behavioral Health unit at Heather Hill features a variety of amenities, including:
  • Private Dining and Living Area
  • Spacious day area for socialization
  • Indoor smoking area
  • Arcade game area
  • Private and semi-private suites available
  • Enclosed Courtyard Access
  • Specialized, age-appropriate activity programming
  • Regular Psychiatry and Psychological services on site
  • Minutes away from hospital psychiatric services
  • Group Therapy Sessions


Experienced, Trained Staff

Our staff receives regular Physical and Psychological Management Training, specializing in:
  • Increased understanding of the aspects of the crisis intervention process;
  • Familiarity with various response options available to individual staff and teams;
  • Skills for analyzing each individual's style of managing conflict;
  • Management of fear response in a crisis situation;
  • Problem-solving and critical thinking skills; and,
  • Avoiding the use of physical restraint techniques when possible
For more information about Heather Hill's Secure Adult Male Behavioral Health programming, or any of the other services the care community offers, please contact us at 440-285-4040 or schedule a tour.

News & Events




Back to School Raffle
Stop by now through August 9th!



Now Offering Behavioral Health Services
The renovated space complements Heather Hill's existing units, which include ventilator care, on-site dialysis care, and our Dolan Memory Care Program.



Heather Hill at Lake Health Foundation Golf Outing
We love our community and how we can connect together!



Bowling for Alzheimer's
We had a great time supporting Capital Health Homecare's Strikeout Alzheimer's.



Employee Appreciation Brunch
We are so grateful for our wonderful team!



Cruizin' Crooners Pull Up to Heather Hill
Our residents enjoyed their music!



Chef Jason Surprises Heather Hill Team
Thank you to our incredible culinary team!






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